Refund Policy

At Yourwish Hub, customer satisfaction is our priority. We strive to ensure that every purchase meets your expectations. However, if you are not completely satisfied with your purchase, you may be eligible for a refund, subject to the following conditions:

1. Eligibility for Refund

– Items must be returned in their original condition, unused, and with all original packaging.

– Returns must be initiated within 14 days of receiving the product.

– Refund requests are only accepted for products that are faulty, damaged, or significantly different from the description.

2. Refund Process

– To initiate a refund, please contact our customer service team at yourwishclothing@gmail.com with your order number and reason for return.

– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Refund Amount

– If approved, your refund will be processed within 7-10 business days.

– The refund amount will be credited to your original method of payment.

– Please note:The refund will be issued after deducting the delivery charges.

4. Non-Refundable Items

– Items on sale or clearance are not eligible for refunds.

– Customized or personalized items are also non-refundable unless they arrive damaged or defective.

5. Shipping Costs

– The customer is responsible for the return shipping costs, except in cases where the product is faulty or damaged.

6. Exchanges

– We do not offer direct exchanges. If you need a different product, please return the item for a refund and place a new order.

For any questions or concerns regarding our refund policy, please reach out to us at yourwishclothing@gmail.com.

Thank you for shopping with Yourwish Hub.